QUALITY POLICY
PRIMEMARINESHIP is a company specialized in crew management, union negotiations and crew payroll administration. The company has proven expertise in hiring personnel with experience in the Merchant Navy sector.
The company’s main Mission is:
- To define objectives in order to meet the clients requirements and ensuring smooth and efficient communication with international shipping companies and crew of various nationalities.
Its Values include Professionalism, Flexibility, Energy and Mutual Trust among all involved parties.
PRIMEMARINESHIP aims to maintain a high standard of excellence in all its services in order to build long-term relationships with its clients.
Within its Quality Policy, the company has established the following general objectives:
- To develop and deliver high-quality services with a customer-focused approach, in compliance with applicable standards, legal requirements and industry regulations, while strengthening interfaces with all relevant stakeholders.
- To ensure that all employees are aware of, understand, and apply the rules and supporting documentation defined within the implemented Quality Management System in their daily tasks, in a responsible and participative manner, thereby ensuring continuous improvement of all business processes.
- To ensure best practices in sustainability and environmental respect.
PRIMEMARINESHIP is committed to the continuous improvement and enhancement of the organization, with the aim of achieving the operational excellence in its activities and ensuring a high level of satisfaction among clients and other stakeholders, always striving to exceed their expectations.
The company is also committed to the ongoing improvement of its Quality Management System by setting objectives and complying with all applicable legal, normative and regulatory requirements.
The commitments outlined in this Quality Policy involve the entire organization, with Management taking responsibility for its communication and implementation, and committing to act with a strong focus on achieving the established objectives.
